PAYMENT

Payment terms

An initial deposit of £250 is required to confirm a booking; we cannot reserve a property until this has been received. The full balance of the payment is then due 6 weeks before arrival date. 

Methods of payment

Payment can be by card or by bank transfer. Card payments can be made online, and we will send our bank details on request. For card payments, we charge a 2% card handling fee on the rental and booking fee components of the payment. No card handling fee is charged if the initial deposit only is paid by card. If payment is by bank transfer from a non-UK bank account, guests are required to pay all bank charges, including those of Weekly Home. This is necessary to ensure that we receive the full amount owing for the booking.

Cancellation

Please note that your booking deposit of £250 is strictly non-refundable. If a cancellation is received more than 6 weeks before the start of the rental period, any fees paid over and above the £250 deposit will be refunded. If the cancellation is made less than 6 weeks before the start of the rental period, we regret that we are unable to make any refunds. 

Insurance

We therefore strongly advise you to have adequate holiday insurance to cover you against cancellation, as well as insurance coverage against loss, theft or personal injury. 

RENTAL TERMS AND CONDITIONS FOR WEEKLY HOME PROPERTIES

Smoking

All Weekly Home properties are strictly non-smoking and guests are requested to note that smoking is not permitted in any of our properties. If guests ignore this rule and smoke in a property, a deduction of £100 will be made from the security deposit, plus any further costs required to remove smoke damage/odour from the apartment and its furnishings.

Occupants

Guests must provide Weekly Home with the names of the occupants of the apartments, and the ages of any occupants under 18. Any further guests at the property should be by arrangement with the owner and must not exceed the maximum number of occupants for that property.

For any booking, one member of the party must be aged over 21 years.

Checking in

Weekly Home will arrange for the property owner to meet guests at the property for check-in. Check in is from 4pm on arrival date.

Checking out

Guests need to vacate the property by 10am on departure date unless the owner has agreed otherwise. Guests should follow the owner's instructions for rubbish disposal and where to leave keys.

Pets

Pets are not permitted in any Weekly Home properties.

Behaviour during tenancy

Guests are required to respect the property and its contents. Any breakages or damages will be charged at replacement cost and deducted from the security deposit (see below).

Guests are required to respect the privacy of other residents and to refrain from making any disruptive noise or play music at a level which causes annoyance to other residents. 

Guests are requested to leave the property in as clean and tidy condition as when they first arrived. A charge will be made for additional cleaning if the property is left untidy or dirty. 

Guests must return all keys. Lost keys may require locks of the accommodation to be changed. Replacement keys will be charged from the security deposit held (see below).

Penalties for breaking the terms and conditions

The owners are permitted entry to the apartment at any time if there is reasonable cause to suspect that any of the above regulations are being broken. 

Any guest not abiding by the above requests will be requested to vacate the apartment with no refund of fees paid. 

SECURITY DEPOSITS

We take a security deposit with each booking; the amount varies according to the length of the stay. This is to cover any costs to the owner for damage or breakages and for extra cleaning required after a stay, as well as for phone calls made using the telephone at the property.

Deductions from the security deposit 

1          For damages or breakages 

The owner will keep an inventory at the property which identifies any existing damage in the property. Guests are advised to check the property for any further damages or breakages at the beginning of their stay and to inform the owner of any that they find.

Any deductions which the owner makes from a guest’s security deposit for damages or breakages will be supported by receipts showing the cost of repairs or replacement items, and also by photos where appropriate.

2          For extra cleaning 

Guests are reminded that they must leave the apartment clean and tidy, remove all food items, newspapers, etc, and follow the owner’s instructions about where to place rubbish etc. or they will be liable for extra cleaning costs. If the apartment isn’t left in an acceptable condition and the owner has to carry out extra cleaning above and beyond what they would normally expect to provide between guests, this will be charged at £20 per hour.

 3          For replacement keys

Guests must return all keys to the owner or they will be liable for replacement costs, including any changing of the locks required for security reasons.

4          For phone charges 

Guests are charged for phone calls made from the phone at the property (if there is one).

Refund of the security deposit 

Weekly Home undertakes to return guests’ security deposits at the end of their stay after consulting with the owner to check for any deductions. Weekly Home will not retain the security deposit for any reason other than owner deductions.  

We aim to refund security deposits within ten working days of guests’ departure. It can be a little longer if deductions are involved and owners are checking the costs of replacements/repairs.

If the refund has to be made by bank transfer, guests are reminded that we will need their bank details in order to make the refund. If the deposit is refunded by bank transfer to a non-UK bank account then bank charges will be deducted from the refund by the UK and your own bank. We recommend for security deposits to be paid by debit or credit card.